Contract And Order Administrator Vacancy In Collins Aerospace

Hiring Organization / Company: Collins Aerospace
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

Date Posted:

2021-09-10-07:00

Country:

United States of America

Location:

HWA33: Federal Way, WA 32125 32nd Avenue South , Federal Way, WA, 98001-9345 USA


This position works directly with Airlines, Airline Maintenance and Repair Overhaul (MRO) facilities, & Brokers, providing support for their parts in the need of repair. Looking for energetic self-starters interested in dynamic environment.

Primary Responsibilities

  • Perform duties related to overall customer service and account management: logistics, contract management, and customer relations

  • Effectively manage a large amount of communication and data while complying with internal and external process.

  • Process customer repair orders and quotes in accordance with Standard Work procedures, and when required, redirect queries to appropriate department or personnel.

  • Coordinate and create documentation of receipt and repair of equipment necessary to comply with federal policies and current procedures.

  • Utilize enterprise system (SAP) to input or extract repair/material data.

  • Assists in interface with intra-company departments relative to warranty, credit, billing, etc.

  • Maintain knowledge of Collins organization and products to provide the appropriate information and support to customers.

  • Consistently document customer service needs to identify patterns and maintain quality.

  • Position can require consistent movement. Tasks can include boxing and unboxing (up to 15 lbs).

Basic Qualifications

  • HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.

  • OR In the absence of a HS diploma, GED or AA/AS degree, 6 years of relevant experience is required.

  • Customer service experience

  • Experience with communicating professionally and effectively, both in writing and verbally to internal to external customers


Preferred Qualifications

  • SAP experience

  • Customer facing etiquette

  • Accuracy in Data Entry

  • MS Suite experience (Excel, Word, Outlook, Teams)

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement

  • Life insurance and disability coverage

  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal

  • Ovia Health, fertility and family planning

  • Employee Assistance Plan, including up to 5 free counseling sessions

  • Redbrick - Incentives for a Healthy You

  • Autism Benefit

  • Doctor on Demand, virtual doctor visits

  • Adoption Assistance

  • Best Doctors, second opinion program

  • And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)

  • Drug Screen only performed on re-hires who have been gone for more than 1 year


At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.


Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms


Raytheon Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.




Job Location Information:
City: Federal Way
State: Wa
Country: Us
Location: Federal Way, Wa 98001

Date Posted: 2021-09-15
Job Listing No# : 91012


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